“We are one of Process2Wine’s more complex clients,” says Dineen. “When they took us on, they didn’t realize what a crazy train it was. But their customer service is amazing. Every time I need something, their team is on it.”

When a winery signs up with Process2Wine, a dedicated account manager consults with the winery team to set goals for what they want to achieve with the software and is always on call to ensure the solution grows right along with the winery’s business. Like Dineen, the top item on most winery lists is driving cellar efficiency.

One problem Dineen faced was topping the barrels for all of her clients plus Judd’s Hill Wine in one work order instead of creating 150+ work orders each month. Process2Wine now allows her to process work orders quickly and efficiently with full compliance traceability. And after they’re processed, the software automatically delivers the fully-populated TTB 702 report with the click of a button.

From harvest to bottling and packaging, Process2Wine simplified repetitive tasks, creating a streamlined workflow that saves Judd’s Hill Micro Crush time and money each month — and makes it easier for Dineen to wrangle all of her 150+ clients.

“Process2Wine is amazingly detailed,” Dineen points out. “I can easily add or remove clients from a work order or create one with just the white wines. Yet, it’s still easy to use because you can filter your software desktop to focus on what you need to get done. My Assistant Winemaker has a completely different desktop from mine because she does all the reporting.”